If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:
- You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
- You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well
Austen Road Surgery aims to provide a traditional family doctor service in a friendly, efficient way.
The premises were completely refurbished in 1998.
The surgery is open from 8.00am - 6.30pm Monday-Friday
Patient Fair Processing Notice & Frequently Asked Questions
Click here for details of sharing of patient information held by GP practices with Royal Surrey County Hospital NHS Trust Foundation for direct healthcare purposes only.
Surrey Care Record
The Surrey Care Record is launching on Wednesday 29 August 2018, and will eventually give selected health and social care professionals shared access to your medical records.
More information is available at: www.surreyheartlands.uk/surreycarerecord
You can also contact them via:
Tel: 0300 200 1018
07527 182861 (text/SMS only)
If you wish to opt out of sharing your record, please tell your GP practice.
We Want To Know What You Think
Have your say to improve your care
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn’t take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services
There are several ways you can feedback to us:
• Go too www.mygpfeedback.com select our practice (Austen Road) and complete the questions
• Text the word AUSTEN to 07860 035936 and answer the questions that are sent (standard message rates will apply)
The NHS Friends and Family Test
This website has been designed to tell you about the practice and the services that we offer.
Please read it carefully. We trust that you will find it helpful and informative.
The Practice's Freedom of Information Publication Scheme
Click here to download the Practice's Publication Scheme in Word format
or click here to download it in plain text format
(we are required to make this available under the Freedom of Information Act 2000)
Appointments may be booked online and repeat prescriptions ordered providing you have completed an online registration form at the surgery.
Managing your child's health
This will help you decide the west way to treat your baby and choose the most appropriate NHS services if they are unwell or injured.
Click here to download